Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how Shadow Kicks (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

Information We Collect Directly from You

Contact details including your name, address, phone number, and email.
Order information including billing and shipping details, payment confirmation, email address, and phone number.
Account information such as username and password.
Shopping information including items viewed, added to cart, purchased, or reviewed.
Customer support communications you choose to share with us.

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser type, IP address, and usage behavior.

Information We Obtain from Third Parties

We may obtain information from third parties such as:

Shopify, which powers our online store.
Payment processors that securely handle transactions.
Marketing and analytics partners that help us understand usage and improve advertising.

All such information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services – to process orders, payments, shipping, returns, and account management.
Marketing and Advertising – to send promotional messages and show relevant ads.
Security and Fraud Prevention – to protect our store and customers.
Customer Support and Service Improvement – to respond to inquiries and improve our Services.

Cookies

We use cookies to operate and improve our Site. For details, see Shopify’s cookie policy:
https://www.shopify.com/legal/cookies

You can manage cookie preferences through your browser settings.

How We Disclose Personal Information

We may share personal information with:

Service providers (payments, shipping, analytics, customer support)
Marketing partners
Affiliates
Legal authorities when required by law

We do not sell personal data without consent where prohibited by law.

User Generated Content

If you post reviews or other public content, it may be visible to others. We are not responsible for how third parties use publicly shared information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16.

Security and Retention

While we take reasonable security measures, no system is 100% secure. We retain personal data only as long as necessary to provide our Services and comply with legal obligations.

Your Rights

Depending on your location, you may have rights including:

Access, correction, or deletion of your data
Data portability
Opt-out of marketing or targeted advertising
Withdrawal of consent

Requests can be made using the contact details below.

Complaints

If you have concerns about how we handle personal information, please contact us. You may also contact your local data protection authority if applicable.

International Users

Your data may be processed outside your country of residence, including by Shopify and other service providers, in compliance with applicable data protection laws.