Shipping Policy

At Shadow Kicks, we aim to make your shopping experience smooth, reliable, and worry-free. Below you’ll find details about our shipping options, processing times, and delivery policies.

Shipping Options

We offer two shipping methods to fit your needs:

Standard Shipping (FREE)

Delivery Time: 5–12 business days
Cost: Free

Express Shipping

Delivery Time: 5–8 business days
Cost: $14.99

Order Processing

Every order goes through a detailed quality inspection before shipping.

Processing Time: 1–3 business days
(Up to 7 business days during peak periods)

Possible delays may occur due to:

High order volumes during promotions or holidays
Transfers between warehouses
Unforeseen logistical or carrier-related issues

If an item is out of stock, we will contact you immediately with options to wait, exchange, or request a refund.

Order Changes or Cancellations

Cancellations: Orders can be canceled only if they have not yet been shipped.
Changes: If you need to modify your order (size, color, etc.), please contact us as soon as possible.
Once an order has been shipped, changes or cancellations are no longer possible.

📩 Contact for changes or cancellations:
shadowkicks1@gmail.com

Delivery Timeframes

Delivery times begin after order processing is completed.

Shipping Method	Delivery Time	Cost
Standard Shipping	5–12 business days	FREE
Express Shipping	5–8 business days	$14.99

Important Notes

Shipping times may vary due to carrier delays, weather conditions, customs clearance, or other unforeseen issues.
For time-sensitive orders, we recommend placing your order well in advance.
Please ensure your shipping address is complete and accurate at checkout.

Delivery Guarantee

If 30 days have passed since your order was shipped and there are no tracking updates, please contact us at:

📩 shadowkicks1@gmail.com

In this case, we will offer you one of the following options:

A replacement order plus a free bonus item, or
A full refund — your choice.

Customer Responsibilities

Accurate Address: Customers are responsible for providing correct shipping information. We are not responsible for packages lost due to incorrect addresses.
Order Changes: All changes or cancellations must be requested before the order is shipped.

International Orders

We ship worldwide 🌍
All prices are listed in USD ($)
Your bank or payment provider will automatically convert the amount to your local currency
We do not charge additional fees for currency conversion

To estimate prices in your local currency, you can use Google (e.g., “100 USD to EUR”).